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Pier Street Appliance Independent · Jacksonville Beach, FL

Terms

What it costs, and what is covered

No trip-charge games, no ranges that turn into something else once we are in the kitchen.

The whole book

What does a repair actually cost?

Researched bands for the repairs we are called out to, printed before you telephone rather than discovered afterwards. Parts and labour, fitted, on top of the flat diagnostic that is credited back when the work goes ahead.

Repair price bands, parts and labour, fitted
What was actually wrong Parts and labour, fitted
The visit and the diagnosis $80 flat
Igniter, spark module or surface element $190–$500
Oven thermostat or temperature sensor $190–$520
Bake or broil element $190–$590
Convection fan or motor $260–$690
Control board or touch panel $420–$1,020
Door hinge, glass or seal $190–$640
Refrigeration column sealed system $870–$2,290

The $80 buys the visit and the diagnostic sequence, and it comes off the bill the moment you approve the work. Every row below is a range because what a part costs turns on which production revision is sitting in your cabinetry, and nobody knows that until the rating plate has been read.

When is it cheaper to replace it?

Replacement cost of comparable equipment, appliance only
Buying the equivalent instead Appliance only
Wall oven, the usual repair-or-replace comparison $4,200–$9,500
Professional rangetop or range $5,500–$14,500

A comparable Thermador wall oven, rangetop or column, appliance only — before delivery, installation or cabinetry. National appliance pricing, not Florida labour.

  1. You call and we book a window

    Scheduled appointments during posted hours. We do not run emergency or after-hours service, and we will tell you honestly if the soonest slot is next week.

  2. Flat $80 diagnostic

    A flat $80 diagnostic covers the visit and the diagnosis. It is credited toward the repair if you go ahead with the work.

  3. Written estimate before anything opens up

    You get a written estimate before any part is ordered or any labor begins. Nothing is opened up on a maybe.

  4. Genuine OEM parts, then the warranty

    Labor is warranted 90 days. Genuine OEM parts are warranted 365 days from the date of installation.

Credentials

What we actually hold

Only what is genuinely held is listed. Nothing else.

  • EPA Section 608 certified technicians for sealed-system refrigerant work
  • Licensed and insured in the State of Florida
  • Genuine OEM parts only — no aftermarket substitutes

Repair or replace: the sum · Full warranty terms · Questions we get asked · What we repair · Book a visit

Asked about the figures

Why is every repair quoted as a range rather than a figure?

Because the same model designation covers several production revisions, and the part that fits one is not always the part that fits the next. Until the rating plate has been read, a range is the most honest thing anybody can say. The exact number reaches you on paper once the appliance has been opened.

Is the diagnostic charged again if the repair needs a second visit?

No. The diagnostic is paid once, for the visit and the diagnosis, and it is credited toward the repair when you go ahead. A return trip to fit a part that had to be ordered is part of that repair, not a new call.

What if the estimate says the appliance is not worth repairing?

Then you have paid for a diagnosis and a written estimate and you keep both. Plenty of people take the paperwork, decide the appliance has had its run, and use it to argue the replacement. The comparison table on this page is there for exactly that conversation.

What the invoice looked like

What owners said after the visit

4.2 out of 5, across 74 customer reviews. What is printed below is one kitchen, one call and one invoice at a time, set down by the owner who settled it.

  • Bottles at the bottom were sitting far too cold and one had frozen. He found the sensor re-taped in the wrong spot by somebody before us, moved it and recalibrated. A written note of the changes would have helped.

    Isadora R.

  • The freezer drawer had iced up solid twice in a month. He replaced the defrost heater and traced the drain, which had frozen at the outlet. Sound work, but I had to telephone twice before the visit went on the books.

    Roderick M.

  • The oven would not hold anything close to its setting. He probed a whole bake cycle, replaced the sensor, and then found the door seal was leaking heat as well. Both dealt with. The cabinet was left a bit dusty.

    Vivienne T.

Every review we publish

Book a visit

A flat $80 diagnostic covers the visit and the diagnosis. It is credited toward the repair if you go ahead with the work.

You get a written estimate before any part is ordered or any labor begins. Nothing is opened up on a maybe. Labor is warranted 90 days. Genuine OEM parts are warranted 365 days from the date of installation.

Monday – Friday
8:00am – 6:00pm
Saturday
9:00am – 4:00pm
Note
Closed Sunday. Scheduled appointments only — no emergency or after-hours service.
A grey towel laid out with a multimeter, nut drivers, a coiled water line, a thermistor probe and a replacement fan motor, an opened appliance chassis at the left
What the diagnostic covers: the meter, the probe and the time to find which of these the fault actually is.